Enterprise overview
Enterprise is the only plan that is not self-serve. It is quoted rather than listed, and it is the plan the pages in this section describe.
| Single sign-on | SAML SSO against your identity provider, optionally enforced so passwords stop working. |
| Support commitments | A 24–48 hour first-response commitment measured in clock hours, and a named success manager. |
| Availability & status | What we measure, what /status shows, and what we have not committed to. |
| Security & compliance | The material a security review needs, including what we do not have. |
What Enterprise does not change
Worth saying plainly, because it is the usual assumption:
- Quotas and features are entitlements, not plan names. An Enterprise workspace can have any combination of limits, and they are set per organization rather than implied by the tier.
- The product is the same product. Enterprise is about how we contract, respond and authenticate — not a separate build.
Getting Enterprise
Contact us — Enterprise is the one tier with no self-serve checkout, so the plan itself is arranged with us rather than bought from the billing page.
Everything after that is yours to configure. Single sign-on in particular is set up by your own admins in Organization → Settings → Single sign-on: claim your domain, verify a DNS TXT record, exchange IdP metadata, rehearse enforcement, and activate. There is no provisioning step on our side and nothing to wait for.