Shipping
Shipping is set up under Products → Settings → Shipping. Every order that ships is priced from the zones and rates you save there, at the storefront's cart, on a product's Buy button, and on a draft order's payment link.
Zones and rates
A zone owns countries; * is the rest of the world. A rate belongs to
one zone and prices a parcel in one of four ways:
| Rate type | What the shopper pays |
|---|---|
| Flat | One price. |
| Free over subtotal | One price, or nothing once the cart reaches the subtotal you set. |
| Subtotal tiers | The price of the first tier the cart's subtotal fits under. |
| Weight tiers | The price of the first tier the cart's weight fits under. Weight is each variant's weight times its quantity. |
Local pickup adds a free collection choice beside your rates. It does not widen where you ship: a destination no rate reaches is still refused.
Checkout charges only the rates of the zone the destination falls in, and narrows the address it collects to that destination, so a shopper cannot pick another zone's cheaper rate. The destination coverage rules explain what your zones make checkout ask and refuse.
Where parcels ship from
Each inventory location (Products → Settings → Inventory locations) can carry a postal address: choose Add address on its row, or Edit address once it has one. The address is the street, an optional apartment or suite, city, state or region, postal code, the two-letter country code and a phone number, saved beside the location's name.
Carrier accounts
The Carrier accounts card lists the carriers your labels and checkout rates come from, for every site in the workspace. By default these are Aglyn's own accounts, marked Discounted rates. A switch on each row turns that carrier on or off.
If you have your own negotiated carrier account, choose Connect your own account and pick the carrier. Which carriers are listed depends on the shipping provider behind your labels. For UPS and FedEx you enter the account number, a contact and the account's address, and UPS then asks you to sign in at UPS; a row that still needs it shows Sign-in needed or Reconnect needed. Other carriers, such as DHL Express or Canada Post, ask for the credentials that carrier issued you, which are passed to the provider to connect the account and not kept by Aglyn. Labels bought on your own account are billed to you by the carrier, so Aglyn charges nothing for them.
Shipping labels
A label bought on Aglyn's carrier accounts is charged to the workspace at the carrier's price, with nothing added. It is taken from your Stripe balance when the label is bought, once a member has agreed to that; when Stripe cannot take it, the label goes on the workspace's monthly invoice instead. A voided label that the carrier refunds is given back the same way it was paid.
Billing → Usage shows a Shipping labels card once the workspace has bought a label: for each month, how many labels, how much came from the Stripe balance, how much went on the invoice, and what voided labels returned.