Skip to main content

Members-only areas

Beyond your team, your site visitors can become members — and you can restrict certain screens to signed-in members only.

Plan availability

Business and above. Members-only screens, gated video, and the content paywall need the content-gating feature; on lower plans (or if a subscription lapses) gated content is not served.

A site's users page

Let visitors sign up​

Enable site membership so visitors can sign in / sign up to your site. New members flow into your Contacts CRM automatically.

Sign-in, sign-up, and recovery pages​

Every site serves three membership routes out of the box:

  • /signin — email + password sign-in
  • /signup — create an account
  • /recover — forgotten-password recovery

By default these render simple built-in forms styled with your site theme. To make them fully yours, design them in the besigner like any other screen:

  1. Create a screen and drop in the matching block from the Members group of the element picker — Member sign-in, Member sign-up, or Password recovery. Add anything else you like around it: your logo, imagery, copy.
  2. Open Setup → Basic details → Sign-in & sign-up pages and assign the screen to its route.

Assigned screens render through the normal pipeline — your theme, shared layout, and all — and are kept out of search results. Clearing a slot falls back to the built-in form.

Send members back where they came from

The sign-in and sign-up blocks honor a continue query parameter (e.g. /signin?continue=/members/welcome), so links from gated pages can return the visitor to the page they wanted. Only same-site paths are followed.

Forgotten passwords​

Members who forget their password can request a reset from the Forgot password? link on the sign-in form (or by visiting /recover directly):

  1. The member enters their account email. The response is always the same, so the form can't be used to check whether an address has an account.
  2. If the address belongs to a member, they receive an email with a reset link to your site. The link works once and expires after one hour — and completing a reset invalidates any other outstanding links.
  3. The member sets a new password and signs in with it. Suspended members don't receive reset emails.

Gate a screen​

  1. Open the screen you want to protect.
  2. Mark it members-only.
  3. Publish. Only signed-in members can now view it; everyone else is prompted to sign in.

Manage your members​

The site's Users page lists everyone who signed up on your published site — searchable and paged, newest first. Click a member to open their detail drawer:

  • Profile — email, display name, join date, and saved addresses.
  • Order history — the member's payment records, newest first: order number, status, total, and date, plus the Stripe payment reference and any refunded amount. Order history is visible to site admins and editors.
  • Subscriptions — active and past storefront subscriptions with their renewal date.
  • Lifetime purchases — everything the member actually paid: charged order totals minus refunds (pending and cancelled orders don't count).

Suspend or reactivate a member​

From the drawer you can suspend a member (with a confirmation). A suspended member:

  • can no longer sign in on your published site — they see a clear "account suspended" message;
  • is signed out the next time their account page loads;
  • keeps all orders, subscriptions, and history — nothing is deleted.

Reactivate restores access with the member's existing password. The member list shows each account's Active/Suspended status at a glance.

Tips​