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Manage Account

Manage Account is your personal account page, separate from your workspace and its team roster. Open it from the account menu (your avatar, top right) — click your name in the menu header, or the gear icon beside it.

Everything here is yours alone: changing it follows you into every workspace you belong to. Workspace-level things — the team roster, roles, billing — live under Organization → Team and Billing instead.

The page is five tabs.

Account​

Your primary email and how you sign in.

The email field here is read-only, with an Email verified or Email unverified chip beside it. It shows your primary address — the one Aglyn's sign-in record holds. To add other addresses, or to make a different one primary, use the Email addresses tab.

Sign-in methods​

Below the email, every method linked to your account is listed:

  • Google — shows the connected Google address and a Disconnect button.
  • Email & password — carries a Required chip. Password sign-in is permanent: it's the method that always works, so it can't be disconnected.

If Google isn't linked yet, a Continue with Google button connects it. Linking both means you can sign in either way with one account — the same profile, the same workspaces, no duplicate account.

You can never remove your last sign-in method; the attempt is refused rather than locking you out. Closing the Google popup mid-flow simply cancels — nothing changes.

If your organization uses single sign-on

Accounts that sign in through a company identity provider cannot link Google or any other method — the option is shown as unavailable, with the reason. That is deliberate, not a limitation we intend to lift.

Single sign-on exists so your organization's identity provider is the only gate: they revoke access there, require MFA there, and offboard people there. A linked personal Google account would be a way in that your IT administrators cannot see or revoke, which is the thing SSO is bought to prevent.

If your organization turns on SSO enforcement later, sign-in methods that were linked before are removed at that point, and any active sessions using them end. Your account is never left with no way in: if removing a method would orphan an account, it is skipped and reported to your administrators instead.

Email addresses​

You can keep up to five addresses on one account — a work address and a personal one, say — instead of running two accounts.

Type an address into Add an email address and Aglyn emails a confirmation link to it. Until you follow that link the address is listed as Unconfirmed and does nothing at all: it cannot be used to sign in, it cannot receive an invitation, and it cannot become your primary. Confirming is the only thing that makes an address count, because following a link in an inbox is the proof that the inbox is actually yours.

Each address in the list carries a Confirmed or Unconfirmed chip, and one carries Primary. The buttons beside a row change with its state:

  • Resend — on an unconfirmed address, sends a fresh confirmation link. Links expire after 24 hours; an expired one tells you to send a new one rather than quietly failing.
  • Make primary — on a confirmed address that isn't already primary.
  • Remove — on any address that isn't your primary.

What each address does​

Once confirmed, an address is two things and nothing more:

  • A way to sign in. Type any confirmed address on the sign-in page with your usual password and you're in. You don't have to remember which one the account was opened with.
  • A place an invitation can arrive. If a workspace administrator invites the address, you can accept it from the account you already have.

Your primary address is the one that receives receipts, password resets, and account notices. It's also the address shown on the Account tab.

Adding an address never joins you to a workspace

This is the one thing people expect that is deliberately not true. Adding you@bigcompany.com to your account does not put you in BigCompany's workspace, and confirming it doesn't either.

Access to a workspace comes from an invitation somebody there sent you, or from that organization's own single sign-on. Nothing you can do on your own settings page grants it. If that were not so, anyone could reach a customer's workspace by typing their domain into this form.

Removing an address​

Two removals are refused, both to stop you locking yourself out:

  • Your primary. Make a different address primary first, then remove this one.
  • Your last confirmed address. An account with no confirmed address has nowhere to receive a password reset, so it can't be recovered.

Removing a confirmed address frees it — it can then be added and confirmed on a different account. While it's confirmed on yours, nobody else can claim it: an attempt on another account is refused with "That address is already in use on another account."

If your organization uses single sign-on​

Two limits apply, and both exist so that adding an address can't route around your identity provider.

You cannot move your primary off a domain your organization governs. If your primary is you@company.com and Company requires single sign-on for that domain, the switch is refused and points you at an administrator. Your primary is what your organization's identity checks read, so demoting it would take you outside their control while leaving your access intact — which is the thing single sign-on is bought to prevent. This refusal applies whether or not enforcement has been switched on yet.

You also cannot make an address primary on a governed domain you don't sign in through. Confirming a mailbox proves mail reaches you; it does not put you inside that organization's identity provider, and promoting the address would leave the account unable to sign in at all.

Profile image​

Your avatar, shown in the account menu, on the workspace team roster, and beside your activity. Pick an image from the organization's media library or paste an https image URL.

Never set one and Aglyn falls back to the photo your sign-in provider gave us, and then to your initials, drawn by Aglyn. Nothing about you is sent to an outside avatar service to work out what to show. The preview beside the field shows exactly what everyone else sees.

Clearing the field is different from never having set one. Emptying it and saving removes your picture and keeps it removed — signing in again does not put your provider's photo back. Save an image here again whenever you want that prefill returned.

If your company signs you in through its own identity provider and this is blank, that provider is most likely not sending a picture — many cannot, including Google Workspace SAML, which has no photo attribute to map. Set one here: the media library accepts an upload, or paste an https link.

Basic info​

Your first and last name. Saving also updates the display name your teammates see — the Team page, activity entries, and comments all pick it up.

Both are prefilled from however you signed up: the name you typed on the sign-up form, or the one your Google account or company identity provider sent us. Editing them here wins permanently — signing in again never re-applies the provider's version over your own. If your company signs you in through its own identity provider and these are blank, that provider is not sending a name; type one here.

Contact details​

Phone number, organization name, and your address.

Your phone number is stored in international format — type it however you like, including (512) 555-0123, and it is saved as +15125550123. Include the country code for anywhere outside the US and Canada, since a bare national number cannot be matched to a country without guessing.

Country is the two-letter code (US, GB, DE). Stripe Tax cannot compute anything from a spelled-out country name, which is why the field insists.

Who can see this

Your address and phone live on your personal account, visible only to you and to Aglyn staff. They are not copied onto your organization's member list — that list is readable by every member of the organization and by site collaborators, which is appropriate for a name and not for a home address.

This is separate from the billing address on an invoice, which is collected at checkout and belongs to the organization rather than to you.

Security​

Change your password.

This tab appears only if your account has a password. A Google-only account has no password to change — connect Email & password from the Account tab first, and the Security tab appears.